Technical issues - The Resource Broker

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If you have any issues with your browser whilst using the Resource Broker please see the questions below or alternatively contact us directly.

Which browsers can I use when accessing the Resource Broker?


Please use Mozilla Firefox 1.0 or Microsoft Internet Explorer 5.5 and above when using the Resource Broker.


Do I need to change any settings on my browser?


If you encounter any technical problems whilst viewing the Resource Broker with Internet Explorer please check the following settings: Security settings Start Internet Explorer and select ‘Internet Options’ from the ‘Tools’ menu. Select the ‘Security’ tab and click on ‘Custom Level’. Choose ‘Medium’ from the drop-down menu and click ‘Reset’. Confirm these changes by clicking ‘Reset’, then 'Yes' to confirm the changes and finally clicking 'OK'. ActivX and active scripting settings Start Internet Explorer and select ‘Internet Options’ from the ‘Tools’ menu. Select the ‘Security’ tab and click on ‘Custom Level’. Scroll down to the sub-heading ‘Script ActiveX controls marked safe for scripting’ in the settings box and select ‘Enable’. Scroll down to the sub-heading ‘Active scripting’ in the settings box and select ‘Enable’. Confirm these changes by clicking ‘Reset’, then 'Yes' to confirm the changes and finally clicking 'OK'.
What is active scripting?


Active Scripting is a Microsoft technology that enables the Resource Broker to perform tasks within your browser rather at the computers where are website is located. This increases the speed at which we can deliver our service without compromising your security.
What is ActiveX?


ActiveX is set of Microsoft technologies developed for sharing information amongst different applications. ActiveX controls are installed on your computer with Microsoft Internet Explorer. The Resource Broker uses ActivX controls with our innovative Member Profile and Opportunity Profile technology. This gives us the flexibility to add unlimited additional location, skill, service and business sector profiles to accurately reflect changes in the business environment.
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